Application overview

A loan application records the requested terms, supporting information, and lending decision before a loan exists.

For: Origination users creating and maintaining a lending request.
Requires: Application-create permission, a correct borrower record, and a selectable lending product.
Available when: The tenant has an applicable product and the user can open New Application.
Before you begin: Search for the borrower, collect the required terms and product information, and confirm the intended product.
Expected result: The saved application has the correct borrower, product, terms, calculation, number, status, and available next action.

Create an application

Open Workspace → New Application.
Choose the lending product.
Select the borrower. Create the person first if no correct match exists.
Enter the application and submitter information required by your process.
Enter the requested amount, term or number of payments, interest rate, currency, dates, and other required product fields.
Review the calculation.
Select Save to keep the application or the available processing action to move it forward.

A new consumer-loan application showing borrower, product, requested terms, and calculation — Before saving, confirm the borrower, selected product, requested terms, and calculated result on the same application.

What an application can contain

Area	Purpose
Basic details	Product, borrower, submitter, application date, and application number.
Terms	Amount, rate, currency, term, payment date, commission, and configured lending fields.
Calculated summary	Principal, interest, cost, periodic payment, APR, IRR, and first-payment information where applicable.
Payment schedule	Expected instalments produced by the calculator.
Product information	Configured objects such as employment, affordability, security, or consent data.
Processing	Current status, assignee, decisions, and available actions.
Supporting record	Notes, labels, documents, emails, SMS messages, related views, and history.

Required sections and fields differ by product. Information can also appear or become mandatory only when another answer makes it relevant.

Save, process, and lend

Saving stores the work without making the lending decision. Processing actions change the formal application state. Lend is the final operational step: it changes the application to issued and creates the loan record.

Follow Process a first application for the complete borrower-to-loan path. Read Terms and calculation before changing financial inputs, and Review and processing for statuses and actions.